Shipping Policy

Last updated: [16/02/2026]

We aim to deliver your order quickly, safely, and with care.

1. Processing Time

All orders are processed within 1–3 business days.
Orders are not shipped on weekends or public holidays.

You will receive a confirmation email once your order has been dispatched.

2. Shipping Methods & Delivery Time

Estimated delivery times:

Ireland: 1–3 business days
EU: 3–7 business days
International: 5–12 business days

Delivery times may vary depending on the courier and seasonal demand.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.
Any free shipping offers will be clearly displayed on the website.

4. Tracking

Tracking is provided where available.
You will receive a tracking link by email once your order has been shipped.

5. Delays

We are not responsible for delays caused by:

Courier services
Customs processing
High seasonal demand
Events outside our control

6. Incorrect Address

Please make sure your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.

7. Lost or Damaged Parcels

If your parcel is lost or arrives damaged, please contact us at:
online.empire2008@gmail.com

Include your order number and photos (if damaged).
We will work with the courier to resolve the issue and offer a replacement or refund where appropriate.

8. Contact

For any shipping-related questions:
online.empire2008@gmail.com